This Driver Partner Agreement ("Agreement") is between you ("Driver", "you") and WUN ("Wat-U-Need"), operated by 24/7 I.T. of Saint Lucia ("WUN", "we", "us"). It governs your use of the WUN platform to receive and fulfil passenger ride requests. It is in addition to the WUN Terms of Service and Privacy Policy.
1. Independent contractor
- You are an independent contractor. Nothing in this Agreement creates an employment, agency, partnership, or joint-venture relationship between you and WUN.
- You decide whether, when, and for how long to log in and accept requests. WUN does not require you to accept any minimum number of trips or to work set hours.
- You are responsible for your own taxes, national insurance, licences, and any business registrations, and for meeting your own legal obligations as a self-employed transport provider.
- WUN provides a technology platform that connects you with riders; WUN does not provide transport itself and is not your employer.
2. Requirements to drive on WUN
You must have, and keep current, all of the following, and provide evidence on request:
- a valid Saint Lucia driver's licence appropriate to the vehicle;
- a valid public-service vehicle (PSV) / hire-vehicle authorisation where required by law for carrying paying passengers;
- a roadworthy vehicle that passes required inspections and holds a current fitness/inspection certificate;
- current motor insurance valid for carrying passengers for hire or reward (private-use-only cover is not sufficient);
- valid vehicle registration and any permits required by the relevant authority;
- the legal right to work and operate as a transport provider in the territory.
You must notify us promptly if any licence, insurance, registration, or authorisation lapses, is suspended, or is revoked, and you must stop accepting trips until it is restored. We may verify your documents and run checks, including a background check, before and during your time on the Platform.
3. Standards of conduct
- Drive safely and lawfully, obey traffic laws, and never drive under the influence of alcohol or drugs.
- Treat riders and the public with courtesy and respect; do not discriminate, harass, or endanger anyone.
- Follow the agreed route where reasonable, keep your vehicle clean and in good condition, and do not carry unauthorised passengers or make unauthorised stops.
- Do not solicit payment outside the app, cancel excessively, or manipulate fares, locations, or the ratings system.
- Comply with all applicable transport, safety, and consumer laws.
4. Ratings, quality, and deactivation
- Riders rate trips, and we monitor safety reports, cancellation and acceptance patterns, and compliance.
- We may warn, temporarily suspend, or permanently deactivate your access where your rating falls below a stated threshold, where there are serious or repeated complaints, or where there is a safety, legal, fraud, or documentation issue.
- Serious matters — such as an allegation of assault, impairment, discrimination, or a lapsed licence or insurance — may lead to immediate suspension pending review.
- Where fair to do so, we will tell you the reason and give you an opportunity to respond or appeal through the process we provide.
5. Earnings and commission
- You earn the fare for each completed trip, calculated from base fare, distance, time, and any applicable dynamic pricing, plus tips where riders choose to give them.
- WUN charges a service commission — a percentage of the trip fare — for use of the Platform. The current commission rate is shown in the driver app and may be updated on reasonable notice.
- Government taxes, regulatory fees, and any applicable transaction fees may be deducted or added as required.
- We collect fares on your behalf and remit your earnings, net of commission and any adjustments, to your nominated account on our normal payout schedule. Chargebacks, refunds to riders for your fault, and amounts collected in error may be deducted.
- You are responsible for declaring and paying any taxes due on your earnings.
6. Insurance and liability
- You are responsible for maintaining valid insurance that covers carrying passengers for hire or reward, and for any excess or uninsured loss.
- You are solely responsible for the operation of your vehicle and for the safety of your passengers and third parties during trips.
- To the fullest extent permitted by law, WUN is not liable for injury, loss, or damage arising from your driving or your vehicle, and you will indemnify WUN against claims arising from your acts, omissions, breach of this Agreement, or breach of law.
- Nothing in this Agreement limits liability that cannot be limited by law.
7. Data and devices
You need a compatible smartphone and mobile data. During trips and while you are online, we collect precise foreground and background location as described in the Privacy Policy, to offer jobs, navigate, share ETA with riders, calculate fares, and support safety. You must keep rider information confidential and use it only to complete trips.
8. Term, suspension, and termination
This Agreement continues until ended by either party. You may stop using the Platform at any time. We may suspend or end your access for breach of this Agreement, safety or legal risk, or where required by law. Sections on earnings reconciliation, liability, indemnity, and confidentiality survive termination.
9. Changes
We may update this Agreement, including commission rates and requirements, on reasonable notice through the driver app or by email. Continuing to accept trips after changes take effect means you accept them.
10. Governing law and disputes
This Agreement is governed by the laws of Saint Lucia. The parties will attempt to resolve disputes in good faith and, failing that, through mediation in Saint Lucia, with the courts of Saint Lucia otherwise having exclusive jurisdiction.
11. Contact
Saint Lucia
Driver support: through the WUN driver app
Partners: partners@watuneed.online